System requirements, installation guide, and direct support contact.
Windows version, hardware, and network prerequisites.
Step-by-step installation and vault creation guide.
Download the latest VaultNX installer.
Email support with 1 business day response time.
| Operating System | Windows 10 21H2+ (64-bit) or Windows 11 |
| Server OS | Windows Server 2019 or 2022 |
| Runtime | .NET 8 (bundled — no separate install) |
| RAM | 512 MB available (2 GB recommended) |
| Disk | 150 MB for installation |
| Display | 1280×720 minimum |
| Biometrics | Optional — Windows Hello-compatible device |
| Protocol | SMB 2.x or 3.x |
| Port | 445 (configurable) |
| NAS access | Username + password on target share |
| Share permissions | Read + Write on vault root folder |
| Activation (one-time) | HTTPS outbound to lic.vaultnx.com |
| Check-in | HTTPS weekly background, non-blocking |
Download the installer from the Downloads section below. Run VaultNX-Setup.exe as Administrator. The installer deploys .NET 8 automatically if needed.
The setup wizard opens on first launch. On Step 1, enter your license key (from email or get a trial key here), your name, and email address. Click Activate. Activation takes a few seconds and binds the key to this machine.
On Step 2, enter your NAS host or IP address, the share name (e.g. data), your NAS username and password. Leave the vault root as activevault unless you have a specific folder preference. Click Test, then Next.
On Step 3, set your master password. Use at least 12 characters with uppercase, lowercase, numbers, and a symbol. The strength meter guides you. Click Create Vault — this initialises the encrypted vault on your NAS (takes a few seconds).
After setup, the vault browser opens. Click Upload to encrypt and store files. Click Download to retrieve and decrypt. The app runs in the system tray — click the lock icon to unlock / lock manually.
In Settings → General, configure the auto-lock timer (1–120 min), clipboard clear interval, and startup behaviour. In Settings → License, you can view expiry, deactivate, or refresh your license.
Download link will be provided after purchase or trial signup. Get a trial key to access the download.
We respond to all enquiries within 1 business day. For urgent licensing issues, include your license key.
%APPDATA%\VaultNX\audit.log